| Leadership is the act of guiding a team or individual to achieve a goal through direction and motivation -- and there is a leader in all of us. This issue contains insightful resources and pointers that touch on the various under-talked about but important aspects of leadership. I hope this inspires us to not just exercise good leadership in our daily lives as individuals and organisations, but more importantly, help us get through and thrive even in difficult times. | | Build Your Reputation as a Trustworthy Leader People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four research-based practices for leaders to master to earn and keep the trust of others. If you hope to enjoy a career of great influence and impact, start by cultivating a trustworthy reputation. | | Adam Grant on leadership, emotional intelligence, and the value of thinking like a scientist In Adam Grant's latest book, 'Think Again: The Power of Knowing What you Don’t Know', he makes the case for greater flexibility in our views—and offers tactics for leading discussions that may help others do the same. This conversation was part of a new discussion series for McKinsey partners and clients called "Modern Leadership," which is designed to explore new dimensions of leadership with experts and leading thinkers who can help strengthen, challenge, and stretch our ability to build resilient teams and thrive in uncertain times. | | How to discover your ‘why’ in difficult times | Simon Sinek  | | Proudly Brought to You I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers. | | Tan Hai Lih | | | | | | | | unsubscribe | You are receiving this email because you're my client, a friend or you've given permission to receive this email. If you'd rather not receive our emails, you can unsubscribe from our mailing list by clicking 'Unsubscribe' above.
DISCLAIMER
This is not an official AIA newsletter. The views and opinions expressed in this publication are those of the author and do not reflect the official policy or position of AIA Singapore Private Limited (Company Registration No. 201106386R) (AIA), any other agency, organisation, employer or company. Assumptions made in the analysis are not reflective of the position of AIA other than the author.
© Tan Hai Lih, All rights reserved. | |  | | Jinting, Accountant I am very glad to have Haili as my insurance agent. Haili is always very pleasant and patient in answering my questions on insurance. Over the years, she have helped me bridge my insurance gaps to ensure I have adequate coverage.
Her thoughtfulness and professionalism makes her my trusted go-to person for any financial advice. | |  | | Johnson, Operation Executive 在朋友的介绍下，我接触了AIA保险公司。对于多样性的保险业务，让我不知如何选择。当我真正去了解的时候，我认识了海莉（ Hailih )。她是一位很专业的业务员，在她耐心的介绍下，让我对多样性的保险业务能够轻松的了解，而且她会帮我分析目前最适合我的保险业务。她专业和耐心的分析让我对我目前购买的保险业务更加有信心，而且也让我对未来的生活保险计划更加清晰。多谢海莉的帮忙！ | |  | | Clarise, Senior Analyst I met Hai Lih at my first job fresh out of school. We quickly become close colleagues and later, good friends.
I have known her for 15years and that’s how long she has been handling my financial planning. From the time I was single till now (Mum of 2), I have trusted Hai Lih with all my insurance needs. She handles the policies for my kids, my parents and even my brother and his family.
I can always count on Hai Lih to recommend the best options for me, as my interest is her top priority. Whenever I need help (even if it’s not insurance related), she is always ready to lend a hand or give advice.
I have a peace of mind knowing that Hai Lih will take care of all my insurance needs. I have recommended Hai Lih to many friends and colleagues and I will definitely continue to do so. | |  | | Asilah, Teacher Hai Lih took over as my financial advisor 9 years ago. To be honest, I was a bit apprehensive at that time as I was unsure if we would have the chemistry. However, I was pleasantly surprised to learn that she is a sincere and passionate advisor who tries her best to tailor to my needs. I never felt pressured during our meetings when she patiently goes through the details of the plans with me. In fact, because of our shared interests (cats!), our consultations really feel like a casual catch-up with a long-time friend.
Thank you Hai Lih and here's wishing you continuous success! | |  | | Steven, Grab Driver First of all ,
Me and my wife would like to thank Ms Hai Lih for all the help in time of my need and care . Once she come to know of my medical hospitalization matter, she immediately advice us what to do , what to prepare and towards all future claim matter .
She is very dedicated , fast respond to all my enquiries and concerned for our matter .
Thank you very much !
Having her as our Insurance agent is not just feel like only a insurance agent , We felt just like a good friend as well . We can talk to her anytime as and when we have any change of plan , policy due to some financial matter arise especially during this pandemic period.
She listens to our interest and needs , base on our current financial situation and recommend the right plan for us.
Most importantly , She is patient , helpful and she explain in detail to us.
I would strongly recommend Ms Hai Lih to anyone who wish to engage a personal health insurance advisor . She is the right one !
Thank you once again . | |  | | Huilian, Homemaker Haili is my cousin cum insurance agent. She has been my agent since she started her career as an insurance agent. Haili is reliable and knowledgeable about her work. It is nice chatting with her when we meet up for periodic reviews. | | | | |
